Privacy Policy

Last updated: February 16, 2026

Helixio ("we") is committed to protecting user privacy. This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide when registering (name, email, password), service usage data, and payment information through Midtrans. We do not store credit card data directly.

2. Use of Information

Your information is used to provide and improve services, process payments, send account-related notifications, and communicate about product updates.

3. Data Security

We use end-to-end encryption, secure cookies, and industry security standards to protect your data. Access to data is restricted to personnel who need it.

4. Data Sharing

We do not sell your personal data. Data is only shared with third-party service providers necessary for operations (such as Midtrans for payments) and bound by confidentiality agreements.

5. User Rights

You have the right to access, update, or delete your personal data at any time through account settings or by contacting our support team.

6. Contact Us

If you have questions about this privacy policy, please contact us at support@helixio.app.